Shipping inside India is free of cost (for prepaid orders), we use reliable courier companies like, Delhivery, Ecom Express, India Post etc.  to ship the products. Generally, for Cash On Delivery orders, the courier company calls you before delivery. In case you are not available during delivery, you could call them back and arrange for re-delivery or you can pick it up from their location.
An extra fee is added for COD payments, which will be reflected in your total order amount. 

We shall not be responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

Shipping Turn Around Time (TAT): 7-10 business days in case of Megacity & 10-12 business days in case of other cities.



RETURNS AND EXCHANGE

At Oikotaantees, it’s our constant endeavor to provide you with the best customer service possible each time you shop with us, if at all you are not satisfied with your purchase, you can return and exchange the order. We only accept returns for products purchased directly from our website. Any return request for products purchased from our indirect online and offline agencies / distributors will be declined by us.

  • In case an item does not meet your expectations, you can request for its return/exchange via email at[email protected] or [email protected]. We also accept your complaint vide whatsapp at +91 9733655666 
  • Return and Exchanges will be reviewed and honored which may take up to 7 days from the date of the order delivered (inclusive of the date of delivery).
  • Return products must be unused and returned with all original packaging in the following address

Oikotaantees Manufacturing Unit: 2nd floor, Parua Bhavan, Nibedita Colony, PO: Debhog, PS: Bhawanipur, Haldia, Purba Medinipur, Pincode: 721657, West Bengal 

  • If the product is tampered with or used, then the product will not be accepted for return and reimbursement shall be declined and the product shall be returned back to your address.
  • The refund amount will be credited within 7-10 working days after the product is received in our warehouse. 

  • Incase the delivery details entered are incomplete/incorrect, please write us a mail confirming the same on [email protected] along with you order number. 
  • For your placed order, total 3 attempts are made. In case the customer is not available for the delivery at that time of the attempts, a return will be initiated back to us. 
  • For all COD payments, the COD handling charges will be deducted from the refund amount and will be provided in your wallet, which can be redeemed in your next purchase from us. Link to your Account details with Oikotaantees – https://www.oikotaantees.in/my-account
  • For returns on Store credits/ Coupons, the refund will be made in the form of Store credits/ Coupons.
  • If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. Only the shipping charges for this purpose will be charged from you. However, all exchanges are subject to stock availability. An exchange could take place only once. 
  • All orders are dispatched within 36-48 hrs of the date of placement of the order. Pre paid order are given first priority followed by COD consignment.
  • Once we receive your returned item, we will inspect and process the same within 48 hours to ensure you receive your refund as quickly as possible. In order to keep you updated, we will send you an email confirming the status of your return. Please allow 14-21 business day for your refund to be credited to your bank account for prepaid orders and for COD consignment the amount shall be returned in your wallet.
  • Full refund shall be given in case of manufacturing defect or damaged product received.
  • Sizes above XL orders are custom made orders and are excluded from the first free exchange policy. In case of any exchange/ return of oversized t-shirt, a fee of Rs. 150 will be charged along with the custom making charges of the product.

 

  • Oikotaantees Head Office Address:

Flat no: 1G-902, Avidipta – 1, HIG

401, Barakhola Road

EM Bypass, Mukundapur, Kolkata – 700099

 

  • Oikotaantees Manufacturing Unit Address:

2nd floor, Parua Bhavan, Nibedita Colony, PO: Debhog, PS: Bhawanipur, Haldia, Purba Medinipur, Pincode: 721657, West Bengal